RMH Staff

About

Ronald McDonald Staff

All staff at RMH know that their mission is to provide comfort, care and support to children and families. RMH  employees aren’t just workers going about their jobs; they are part of the RMH mission.

 

Our staff get high marks in guest satisfaction. You will notice their warm welcomes and fond farewells.  The RMH staff provides both smiles and comfort on the one hand, and  makes sure families have a safe, welcoming place to sleep, eat, and play near the hospital. This allows our guests to thrive and  embrace life and healing with a sense of hope, enthusiasm, courage and joy.

 

Staff trainings and support groups are offered by Family Support Services.

About

Ronald McDonald Staff

All staff at RMH know that their mission is to provide comfort, care and support to children and families. RMH  employees aren’t just workers going about their jobs; they are part of the RMH mission.

 

Our staff get high marks in guest satisfaction. You will notice their warm welcomes and fond farewells.  The RMH staff provides both smiles and comfort on the one hand, and  makes sure families have a safe, welcoming place to sleep, eat, and play near the hospital. This allows our guests to thrive and  embrace life and healing with a sense of hope, enthusiasm, courage and joy.

 

Staff trainings and support groups are offered by Family Support Services.

Training and Workshops

Continuous Training

Two-hour long RMH training sessions for staff are conducted about once every two months. The goals associated with these trainings are to support GSAs and staff members as they may face challenges when working with families or other staff members.

 

The training sessions also provide a space for GSA and staff members to come together and share their experiences and stories, while providing GSAs and staff with tools to address various challenges and the opportunity to share their successes. Training topics are based on a needs assessment, recommendations by the director of operations, as well as observations by FSS.

Support Groups

What are RMH Staff support groups?

Ronald McDonald House staff get together to talk about similar  experiences that they are going through. These common experiences might be balancing home and work, understanding their own feelings of loss and grief,  self care and good customer service. FSS facilitates  both support groups at the House and online support meetings.

Support Groups

What are RMH Staff support groups?

Ronald McDonald House staff get together to talk about similar  experiences that they are going through. These common experiences might be balancing home and work, understanding their own feelings of loss and grief,  self care and good customer service. FSS facilitates  both support groups at the House and online support meetings.

Staff Fun Clubs

Therapeutic Recreation

Staff Fun Clubs are therapeutic, creative and engaging activities offered to staff and their families. The purpose of Fun Clubs is to create a sense of community, provide creative and helpful activities, and most of all to have a fun and relaxing time together. These events are offered throughout the day and evenings. Some examples include: Drawing Class, Yoga, Trivia Night, Children’s Bedtime Stories, Origami Making, Mediation and Mindfulness. Please check out our Fun Club designed especially for staff, and their families. Check the FSS staff calendar and join us!

Calendar of Events

After you have clicked Staff Registration, please Log In to see the schedule of staff trainings, staff support groups and staff fun clubs.

 

If you need help, please contact FamilySupport@rmhcsc.onmicrosoft.com

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