About FSS

What is FSS?

Family Support Services (FSS)

We want to welcome you and your family and tell you about a special program that we have at the Ronald McDonald House called Family Support Services or FSS for short.

  • You can treat our FSS office and our meetings as your personal sacred space to talk about anything you wish, as often as you wish. This is support, not therapy. There is no diagnosing, just compassionate care.

 

  • Children, parents and families can attend our exciting Fun Clubs activities throughout the day and evening and our special All House events. You will have the opportunity to meet and connect with many other families and feel a sense of community.

 

  • You can come to our educational workshops that will provide you food for thought, new skills, and lots of resources.

 

  • Or you can join our support meetings where caregivers who are going through or have gone through similar experiences share stories and feelings, coping strategies, or new information. These are not therapy groups, but they are therapeutic and very helpful.

 

We provide compassionate emotional support for children, parents and families whether that be in our FSS office, in the playroom or kitchen, walking to the hospital with you or over Zoom. This care and support for families continues after you leave the House, and for those who return.

 

Remember FSS is available to you seven days a week, 24 hours a day, every day of the year.

 

Warmly,

 

Susan

 

Susan Regas, PhD
Director of Family Support Services
sregas@rmhcsc.org

Our Mission

Making a Difficult Time Easier

Family Support Services (FSS) provides emotional support, education and resources to the families and staff of the Ronald McDonald House. Individuals, couples, and entire families are served in the privacy of the FSS offices, around the House, in the kitchen, playroom, on Zoom, or wherever a person feels most comfortable. FSS not only offers support to individual families, but also plans and manages House therapeutic activities such as Fun Clubs, holiday activities, and special events that provide a caring, supportive, and fun environment for all. FSS provides support and training for the staff at the Ronald McDonald House. This helps staff handle their own stress and feelings, which enables them to provide even better customer service to families.

Our Mission

Making a Difficult Time Easier

Family Support Services (FSS) provides emotional support, education and resources to the families and staff of the Ronald McDonald House. Individuals, couples, and entire families are served in the privacy of the FSS offices, around the House, in the kitchen, playroom, on Zoom, or wherever a person feels most comfortable. FSS not only offers support to individual families, but also plans and manages House therapeutic activities such as Fun Clubs, holiday activities, and special events that provide a caring, supportive, and fun environment for all. FSS provides support and training for the staff at the Ronald McDonald House. This helps staff handle their own stress and feelings, which enables them to provide even better customer service to families.

Locations

RONALD MCDONALD HOUSE LOS ANGELES

1250 Lyman Place, Los Angeles, CA 90029
(323) 644-3000
SC

RONALD MCDONALD HOUSE PASADENA

763 South Pasadena Avenue, Pasadena, CA 91105
(626) 585-1588
SC

RONALD MCDONALD HOUSE INLAND EMPIRE

11365 Anderson St, Loma Linda, CA 92354
(909) 747-1200
SC

RONALD MCDONALD HOUSE CAMP RONALD MCDONALD FOR GOOD TIMES

56400 Apple Canyon Rd, Mountain Center, CA, 92561
(951) 659-4609
Camp

RONALD MCDONALD HOUSE AT STANFORD

520 Sand Hill Road, Palo Alto, CA 94304
(650) 470-6000
BA